Ecological Fibers, Inc.  is committed to ensuring that your privacy is protected and we shall endeavor to use any information that you provide when using this website in accordance with this privacy policy. This privacy policy explains what information we collect, how we protect any information you submit to us, and how we use it.

As with any policies, we may occasionally update this policy at any time. We suggest you check this page occasionally to ensure you are aware of any amendments. If you are one of our business contacts we will inform you of any changes to this policy via email.

Information Collected Via

Ecological Fibers’ website (  may automatically collect specific aspects of your personal information in order to assist us in following trends and determining future edits to our products and other legitimate business practices

The information that is collected automatically by visiting is the following:

Information about your computer: we continuously monitor activity on our website in order to identify trends, analyze product performance, track patterns of page activity including page view and link use patterns. The information that we monitor on our website, with exception to our contact us and Sample Request forms, is the following:

IP address

User Device type

Browser type

General Location

Viewing Activity:

Pages Viewed

Page Traffic Patterns

Search Field Entries

Sample Requests: In order to effectively process sample requests, we require you to fill out contact information. This information includes your name, mailing address, email and phone numbers. We also keep records of which samples you request as that is important information for our purchasing department. This data will kept by Ecological Fibers for as long as we deem necessary.

Cookies: Ecological Fibers, Inc.  may use cookies on the website. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser, however, some areas of this site may not function properly if you do so. Please consult your web browser settings to manage cookies.

Recipients of Personal Data: We do not sell, rent, or otherwise dispose of the personal information collected on the website. We may disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with local laws.

Retention Period

Personal data is retained by Ecological Fibers no longer than necessary to execute its obligations to former employees to provide post-employment benefits or under applicable contracts with clients or business partners. Other information may be kept indefinitely due to requirements of federal regulations and other legal reasons.

Our Commitment to Data Security

Ecological Fibers, Inc. incorporates safeguards using industry standard technology to heighten the security, accuracy, and privacy of any personal information we obtain to protect from information loss or misuse. We continuously update these precautions to insure we are up to date with any potential threats. Ecological Fibers will not notify the general public of our updates or security features unless we deem it necessary.

Personal Data obtained by other means

Employment Applications. When an individual applies for a position of employment at Ecological Fibers, Inc. Ecological Fibers requires the following information from the applicant. This information is not shared outside the company.

Accepted Applicants: Applicants who become employees of Ecological Fibers, Inc must provide the following information. This information is kept on file in order to process payments and track employment history:


Phone number;

Home and e-mail addresses;

Driver’s license or passport;

Social security number;

Marital status;

Family member information;

Financial information;

Professional career/employment information;

and Healthcare information.

Denied Applicants: Those who apply for employment with Ecological Fibers, Inc. and are not selected for employment will have their applications which include the above information on file in paper form for two years, after which the files are destroyed.

Client and Vendor Data: Ecological Fibers retains personal data from Clients and Vendors for the following reasons.

Communicating with corporate business partners about business matters or possible contracts for the operation of the business;

Conducting relevant tasks for legitimate business purposes including marketing and advertising;

Evaluating job candidates, profiling prospective customers, or building mailing lists for product information distribution;

Human Resources administration and internal communications;

Meeting legal or regulatory requirements and Ecological Fibers’ internal policies;

Management of travel, lodging, and related expenses; and

Other purposes disclosed at the time of collection.

In addition, as a service provider (data processor) to its clients (data controllers), Ecological Fibers, Inc. may be in possession of client data that contains information defined as personal data. Ecological Fibers does not process, store, or handle personal data in any other manner other than that directed by the primary data controller.

Accordingly, Ecological Fibers does not share, uniquely identify, or in any way use personal data for any commercial purpose other than that defined by the controller. In some cases we may disclose personal data with a subcontractor (sub-processor) contracted to provide services on our behalf, including but not limited to credit and background checks in order to provide better service to our clients. Notification of this will be given to said clients.

Access to, Modification and Deletion of Personal Information – PROCEDURE

EU data subjects are permitted to exercise the right to access, correct, restrict, object to, update, move, or delete any personal data collected and stored by Ecological Fibers, Inc. Ecological fibers may have a legitimate or legal basis to retain certain personal information. Ecological Fibers, Inc. is required to respond to all requests within 30 days. To request this, please email, or write to us at:

Ecological Fibers

Account Privacy  Manager

40 Pioneer Drive

Lunenburg, MA 01462, USA

There may be cases where restrictions  apply on the amount of information that can be disclosed to data subjects under applicable law (for example, if that would necessarily involve disclosing information about another person). Ecological Fibers, Inc. is allowed to withhold certain personal data in certain circumstances, subject to applicable local law requirements. If there is a dispute, please contact the Ecological Fibers, Inc. privacy officer at the above address. In addition, data subjects have the right to lodge a complaint with a supervisory authority.

Right to Withdraw Consent

Data subjects whose processing is based upon consent may withdraw that consent at any time; however, Ecological Fibers, Inc. will not be able to provide or continue to provide services or marketing communications to the data subject. Please make request to withdraw consent pursuant to the instructions above. If you have questions on this, please contact Ecological Fibers, Inc by following the contact procedures listed above.


When we ask for information from you, you are given the opportunity to ‘opt-in’ to receive additional information, such as site announcements, promotional information, product sampling opportunities and research requests from us and to allow us to share your contact information with certain of our trusted partners and customers. Users who no longer wish to receive these communications, or who do not want their contact information shared as described herein, may stop receiving them by following the Unsubscribe instructions included in any communication or by following the Access procedures above.

Changes to this Statement and Policy

In order to stay current with all privacy laws and internal policies, Ecological Fibers, Inc. may periodically update this privacy policy. The most current privacy policy will continue to be accessible to the general public on our website. Ecological Fibers, Inc. will not notify clients of changes to this policy unless we deem it necessary, in that case the privacy policy will be updated on and notifications will be sent out to our current client list via emails. Please periodically check this webpage for updates.